Positive, The location was excellent, just a short walk from Chipichape Mall. The room I stayed in was spacious, with a comfy bed and great air conditioning. Staff were super respectful.

A wonderful stay with friendly staff

During my stay, the staff made a genuine effort to ensure I felt welcomed. The location was ideal for exploring local attractions, and breakfast had an impressive variety of dishes.

However, the noise from the street was challenging during early mornings, making peaceful sleep difficult. Also, the housekeeping service could use improvement, as it was inconsistent during my stay.

The room was spacious with a comfortable bed and great air conditioning. Noise from the neighboring room ruined my sleep.

Positive, The location was excellent, just a short walk from Chipichape Mall. The room was spacious with a comfortable bed, effective air conditioning, and a great hot water shower. The staff was really good. Everyone was respectful. 🌟

The breakfast selection is sizeable, offering a mix of local dishes that hit the spot, especially for those craving something different from the usual American fare. Easy access to nearby Chilichape Mall keeps options for dining and shopping convenient.

Street noise is a significant nuisance. sounds of cars and early morning activity invade your peace. The bathroom suffers from mildew in the grout, and the shower's glass floating shelf is a hazard, sitting uncomfortably at neck height. Room access has switched back to basic hard keys, stripping away some modern conveniences.

well, i almost thought about leaving a good review but, then the mildew in the shower grout and the tiny towel situation made me think twice. also, with all the buzz about their amenities, i certainly expected a complimentary upgrade—what a letdown. the staff seemed busy while i was left to deal with my discomfort. ,

It was just a perfect match for a lightning trip in Cali with attractive and competitive value for money. The staff was nice enough to accommodate my late check-out, which really helped since I wasn't feeling well. Make sure to ask for a quiet room away from the street noise for some peace.

perfect spot for exploring nearby parks and shopping

i enjoyed my stay in a spacious superior king room where i found the air conditioning on point, and the hotel's short walk to chilichape mall made dining and shopping super easy for my weekend exploration, especially with the beautiful monumento aves del rio just a bit farther down the street for a nice stroll.

The location was perfect for walking to the Chipichape Mall, making it easy for my family to enjoy meals and shopping. We also visited the nearby Jorge Isaacs Theater for a fun family evening. The spacious superior king room kept everyone comfortable.

My children wished for more towels in the bathroom.

The location stands out, being just a short walk to Chipichape Mall, which is extremely convenient for dining and shopping. My Superior King Room was spacious with a very comfortable bed and effective air conditioning. However, housekeeping was quite disappointing. our room was cleaned only twice during our six-night stay, and there were issues with the bathroom flush and overall cleanliness. It detracted from an otherwise positive experience, especially considering the hotel's effort to cater primarily to corporate clients.

I loved how the staff allowed my partner to sneak in early to surprise me with a room decoration. The rooftop terrace was perfect for soaking up some sun, and the pool area offered a chill vibe for relaxation. The only hiccup was a mix-up with housekeeping on one day, but it didn't take away from our fun. 😊

The room was modern and spacious, perfect for relaxing. Loved the comfy bed and great air conditioning!